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Standing in Users’ Shoes -- Kao Wein Precision’s Various Washers Are Clients’ Best Fit
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2011-11-28
Kao Wein Precision Co. used to assemble washers and later switched to the manufacturing of rubber bonded washers. The company entered the washer manufacturing field and can provide total solutions for its clients because it has accumulated a wealth of experience in the assembly of washers. The company provides customized washers and has won the credibility and acclaim from its clients. Though it was established only four years ago, it has established its firm footing in the field.
 
Crucial Know-How Offers Timely Service
 
The company is among a handful of companies in Taiwan that specialize in the manufacturing of rubber bonded washers. The rubber material of its washers is mainly EPDM and the metallic material includes zinc, stainless steel or aluminum. Its monthly production capacity reaches 200 million pieces. So far, 90% of its turnover comes from the orders placed by fastener manufacturers for fastener assembly. The other 10% comes from oversea orders. Mr. Cheng-Chang Wu, the General Manager of the company expressed, “EPDM bonded washer originates in the US; because it can withstand severe weather condition and has a lower production cost, it has been widely used on rooftops, surf boards and outdoor walls. To strengthen the physical properties (hardness, heat durability and capability to withstand oxidation) of it, additional reinforcing agents are added to meet the clients’ demands. “This is our crucial know-how!” said Wu.
 
When we asked what the company’s advantages are, Wu replied, “With rich experience in fastener assembly, we know the possible problems in the assembly process and the actual use like the back of our hand; therefore, we will improve our production process by avoiding these problems so that our washers may be fitted to other components more easily.” He added, “We produce and design products by seeing from the assemblers and users’ perspectives, and this is something that other washer manufacturers do not have.” Furthermore, since a lot of fastener manufacturers are located in Gangshan Kaohsiung, this company had its factory built in there to be closer and to better serve it clients.
 
Full-Scale QC Process
 
In addition to fulfilling the requirements of the ISO 9001, Kao Wein carries out the full-scale quality control process and strengthens the trainings of its employees, so that each employee acquires the concepts of quality and is able to make decisions in regard to quality. Moreover, it has purchased many measuring and testing devices, such as torque wrench tester, image measuring device, image sorting device, etc., so as to test the inner diameter, outer diameter, thickness and the faults on the surfaces of the products. Wu explained, “Clients’ demands on quality are the driving force for our continuous growth. We have a complete quality assurance system to inspect the incoming of raw materials, production process and the follow-up of our products.” This is how the company reaches the goal of clients’ satisfaction and also the only way that the company can keep its competitive advantage.
 
In the past few years, the demand for EPDM bonded washers has surged. To grasp the business opportunity, the company purchased rubber forming machines, cooling devices, product sorting machines and surface treatment machines at the end of 2010 and had them installed; besides, the company has hired more employees. With the right facilities and enough manpower, the company is aiming for better quality and more business.
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